IsarNet IsarFlow IsarFlow-Partner

Privacy Policy

1. Subject of this data protection declaration

We are delighted about your interest in our website and our offers on our websites.

The protection of your personal data (hereinafter referred to as "data") is very important to us. In the following we would therefore like to inform you in detail which data is collected when you visit our website and use our offers there and how we process or use them in the following, as well as which accompanying protective measures we have also taken in technical and organisational terms.

2. Responsible body/service provider

Responsible according to Art. 4 EU-DSGVO and at the same time service provider in the sense of the Telemediengesetz (TMG) is IsarNet Software Solutions GmbH, Terminalstraße Mitte 18, 85356 Munich, Tel. +49 89 97007 499, Fax +49 89 97007 200, Mail The responsible person is represented by the management: Andreas Perthel, Harald Weikert, simultaneously responsible according to § 55 of the State Treaty on Broadcasting.

The office of the data protection officer is under the responsibility of attorney Mr. Ulrich Emmert, Schockenriedstr. 8A, 70565 Stuttgart, phone +49 711 469058 0, fax +49 711 469058 99, e-mail

3. Collection and use of your data

We will collect, process and use all personal data that we learn from you in the course of using our websites only for the stated purpose. We take into account that this is only done within the framework of the applicable legal regulations or only with your consent.

According to the basic EU data protection regulation you have the right to free information about your stored data as well as the right to correction, restriction of the processing or deletion of these data at any time. Please contact or send us your request by post.

The data will only be processed within the EU and the European Economic Area, unless we subsequently or directly inform you about a transfer to third countries stating the respective legal basis and, if necessary, request your consent. The provisions on legal bases for international data transmission and the necessary requirements are available from us on request.

We do not make automated individual decisions on the processing of personal data.

The extent and type of collection and use of your data differs depending on whether you only visit our website to retrieve information or make use of services offered by us:

a) Informational use

For the informational use of our website it is generally not necessary for you to provide personal data.

In this case, we rather collect and use only those of your data that your Internet browser automatically transmits to us, such as:

  • date and time of access to one of our Internet pages
  • your browser type
  • the browser settings
  • the operating system used
  • the last page you visited
  • the transferred data volume and the access status (file transferred, file not found, etc.) as well as
  • your IP address.

We collect and use this data exclusively in non-personal form during an informational visit. This is done in order to enable the use of the Internet pages you have accessed at all, for statistical purposes and to improve our Internet offering. We only store the IP address for the duration of your visit, a personal evaluation does not take place. This data will not be merged with other data sources and will be deleted after statistical analysis, subject to the cases described below. According to the decision of the Federal Court of Justice of 16 May 2017 (AZ VI ZR 135/13) based on the decision of the European Court of Justice of 19 October 2016 (AZ C 582/14), this is also permissible after the end of use in view of the Telemedia Act, insofar as its collection and use are necessary to ensure the general functionality of the services and, after weighing up the interests of the user for anonymous use, the necessity prevails. Statistical analysis is required to monitor patterns of attacks from pages of individual IP addresses that may cause overload attacks on the website. Individual IP addresses are only stored in the event of misuse or interference in the sense of misuse of the underlying signal transmission in accordance with § 100 TKG. In this case, the company data protection officer, the Federal Commissioner for Data Protection and Freedom of Information and the Federal Network Agency are informed in accordance with § 100 TKG.

The legal basis for this transfer or storage is Art. 6 I b or Art. 6 I f DSGVO in connection with each case. Section 15 TMG and Section 100 TKG.

b) Use of our offers

If you wish to make use of services offered by us on our website or after contacting us in any other way, it may be necessary for you to provide further information. These are the data required for the respective processing in accordance with Art. 6 I b) DSGVO, otherwise we cannot provide the desired service. Further offers may be included in Appendix 2.

Additional information can be provided voluntarily; input fields with optional data are marked accordingly.

Your data is collected or used for the purpose of providing the service you have requested. This includes, for example, an enquiry via our contact form.

We will inform you if data is required by law.

Your data will be passed on to service providers supporting us for the above-mentioned purpose, if necessary, which we have of course carefully selected and obliged to observe the basic EU data protection regulation.

Otherwise, your data will only be passed on to other third parties if this is permitted by law or if we have received your explicit consent.

4. Data protection consent

We may require your consent to the processing of your data in accordance with Art. 6 I and DSGVO for the processing of your data. We guarantee that we will only process and use the data for the purpose stated in the survey.

You can give your consent separately in connection with the respective data collection. You can subsequently revoke it at any time with effect for the future.

Consent for newsletters is governed by § 5, for cookies and advertising trackers by § 6 of this declaration below.

5. Newsletters
We do not send newsletters.

6. Use of cookies

We use the technology of cookies for our Internet presence. Cookies are small text files that are sent by our web server to your browser during your visit to our website and are stored on your computer for later retrieval. We also use so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visits to our websites.

We do not give third parties the possibility to set cookies on our websites.

We do not allow anyone to share information from cookies with other companies.

Whether cookies can be set and retrieved can be determined by the settings in your browser. For example, you can completely deactivate the storage of cookies in your browser, limit it to certain websites or configure your browser so that it automatically informs you as soon as a cookie is to be set and asks you for feedback. For technical reasons, however, it is necessary to accept the mentioned session cookies for the full range of functions of our Internet presence.

When using a login area on the homepage, the account name and the correctness of the password entry are logged and a session cookie is sent to the user, which is deleted upon logout or expiry of the maximum session lifetime (within a few hours).

We do not offer the possibility of registering with us via an external service provider.

In accordance with Art. 13 of the EU Data Protection Regulation, we will comply with the provision of Art. 6 I f DSGVO in conjunction with 15 para. 3 TMG and refer to this data protection declaration and the use of cookies in an appropriate form at the beginning of use. If legally required, we will obtain your prior consent for the use of cookies in accordance with Art. 6 I a DSGVO.

7. Right of objection

In accordance with Art. 21 EU DSGVO, you may object to the processing of your data in the cases mentioned therein, in particular in cases of processing based on Art. 6 I e or Art. 6 I f or in the form of direct advertising or profiling.

8. Data security and integrity

We also use technical and organizational security measures to protect personal data that is collected or collected, in particular against accidental or intentional manipulation, loss, destruction or against the attack of unauthorized persons. Our security measures are continuously improved in line with technological developments.

We provide you with various online forms and services with which you can send us personal data. These forms are protected against access by third parties through the use of TLS encryption. The data that you enter or transmit to us as a file can be stored by us and processed by agreement. If the use and processing requires the consent of the user or third parties, the consent can be revoked at any time without giving reasons. In this case, however, the performance of the contract may be impaired by us.

Depending on the service, you may be asked to make various entries to identify or prevent misuse:

a) A user-defined identifier or other appropriate authentication may be required for identification when data is supplied. The data are protected via SFTP or HTTPS against knowledge of third parties in accordance with Art. 32 I a and b DSGVO, provided that the user uses the methods of data transmission recommended by us.

b) To prevent its use by machines, so-called CAPTCHAS according to Art. 32 I b DSGVO may be used which contain images or tasks that cannot be processed by computer scripts.

9. Deletion deadlines

In accordance with Art. 17 DSGVO, we only store personal data until the purpose of data storage ceases to apply. This does not apply if the user has voluntarily consented to a longer processing of the data or legal retention periods or the possible prosecution of legal claims within not yet expired limitation periods oppose the deletion (In the case of conflicting retention or limitation periods it may be necessary that the processing of the data must be restricted according to Art. 18 EU DSGVO).

You find us on booth 58 in the "World of Solutions"

[Translate to Englisch:] Wir sind auf der CiscoLive 2015 (Stand E47).